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Notice about measures to prevent the spread of COVID-19

As a measure to prevent the spread of COVID-19,
we are operating with a downsized customer service.
For this reason, you may have trouble getting through to us or it may take some time for us to reply to your inquiry by email.
Under these circumstances, it is also expected to take longer than usual to repair a product.
We apologize for any inconvenience this may cause you and would appreciate your understanding.

Before contacting us

Please read FAQs and the instruction manual as this may help you solve the problem.

  • For inquiries about products and parts

    For inquiries about products and parts, please contact us here.

  • Reception for Repair

    Make a request for repair at the following reception for repair.

  • Inquiries about TIGER Online Store

    For inquiries before/after product purchase, please contact us here.

  • Inquiries about TIGER Online Store

    If you are considering placing a bulk order, etc., please contact us here.

  • Shop consumables and options

    Shop consumables and options at Tiger Parts Shop.

  • Inquire about the Tiger Corporation membership.

    For inquiries about the Tiger Corporation membership.

  • Inquiries about Industrial Equipment

    For more information on the research and development of products and the methods of applying the vacuum insulation technology, please contact us here.

  • Other Inquiries

    For inquiries other than the above, please contact us here.