Contact Us

Notice about measures to prevent the spread of COVID-19

As a measure to prevent the spread of COVID-19,
we are operating with a downsized customer service.
For this reason, you may have trouble getting through to us or it may take some time for us to reply to your inquiry by email.
Under these circumstances, it is also expected to take longer than usual to repair a product.
We apologize for any inconvenience this may cause you and would appreciate your understanding.

Before contacting us

Have questions? Start with our FAQ page

  • Inquiries regarding TIGER products

    Contact us through the following for any inquiries regarding TIGER products

  • Purchase spare parts

    Visit out spare parts store to purchase spare parts

  • Request for Repairs

    Contact us through the following to request repairs for your TIGER product

    CLICK HERE for a list of our service centers

  • Inquiries for TIGER's online store (non-spare parts)

    Contact us through the following for inquiries regarding purchases on TIGER's online store

  • Inquiries for wholesale purchases (thermal products)

    Contact us through the following for inquiries regarding wholesale purchases on TIGER products

  • Inquiries for our membership site and product registration

    Contact us through the following for inquiries regarding TIGER's membership site or to register your product

  • Other general inquiries

    Contact us through the following for all other inquiries

  • Phone and Chat Support

    • Tel

      866-558-4437
      Click on the chat icon located on the bottom right to chat with a support agent

    • Business hours

      Mon-Fri, 9:00 am – 12:00 pm, 1:00 pm – 5:00 pm (PST)