Notice about measures to prevent the spread of COVID-19
As a measure to prevent the spread of COVID-19,
we are operating with a downsized customer service.
For this reason, you may have trouble getting through to us or it may take some time for us to reply to your inquiry by email.
Under these circumstances, it is also expected to take longer than usual to repair a product.
We apologize for any inconvenience this may cause you and would appreciate your understanding.
Before contacting us
Have questions? Start with our FAQ page
Inquiries regarding TIGER products
Contact us through the following for any inquiries regarding TIGER products
Purchase spare parts
Visit out spare parts store to purchase spare parts
Request for Repairs
Contact us through the following to request repairs for your TIGER product
CLICK HERE for a list of our service centers
Inquiries for TIGER's online store (non-spare parts)
Contact us through the following for inquiries regarding purchases on TIGER's online store
Inquiries for wholesale purchases (thermal products)
Contact us through the following for inquiries regarding wholesale purchases on TIGER products
Inquiries for our membership site and product registration
Contact us through the following for inquiries regarding TIGER's membership site or to register your product
Other general inquiries
Contact us through the following for all other inquiries
Phone and Chat Support
Click on the chat icon located on the bottom right to chat with a support agent
- Business hours
Mon-Fri, 9:00 am – 12:00 pm, 1:00 pm – 5:00 pm (PST)