Request to ensure safe use of ACW-S model coffee makers (revised February 7, 2013)


In accordance with the request announced on January 16, 2013 to ensure safe use of ACW-S model coffee makers, we have decided to offer free inspections and repairs.
We have added the following page to our website. Please refer to them for details.

Apology and notice of free inspection and repair
for customers using ACW-S model coffee makers, February 7, 2013

Alternatively, please contact us using the following information.

Contact for Inquiries

Notice of year-end and New Year holidays

We regret to inform you that our company will be closed from Saturday, December 30, 2023 to Thursday, January 4, 2024.
We apologize for any inconvenience this may cause and appreciate your understanding.

Toll-free number for coffee makers


Reception Hours: Monday to Friday from 9 a.m. to 5 p.m.
(Excluding national and public holidays and our company holidays)

*The line cannot be called from some IP phones. Thank you for your understanding.
*Please check the telephone number carefully to ensure you are dialing the correct number.

January 16, 2013
Request to ensure safe use of ACW-S model coffee makers
Thank you very much for your continued use of Tiger products.

We have confirmed problems such as the switch no longer working or the switch lamp no longer lighting up on ACW-S coffee makers manufactured and sold by our company between 2011 and 2012. Problems such as these are indicators that the product is malfunctioning. Please stop using the product immediately and contact us at the following Navi-Dial number.

In addition, if you encounter the above problems, please do not hold the switch down with tape or by other means, as this may result in an accident.