Quality Policy

Quality is the foundation of everything we do. We are dedicated to creating products that earn the trust of our customers.

We contribute to society by swiftly and flexibly responding to the diverse and individualized needs of our consumers. We achieve this by continuously providing superior products—including electrical appliances and vacuum insulated bottles—at reasonable prices on a global scale.

1. Returning to our core principle that “Quality is the foundation of everything,” we consistently strive to improve quality. This commitment extends beyond our products to all areas of our business, including services, human resources, operational processes, and brand value.
2. Under the guidance of top management, every employee commits to doing their utmost—from planning and development to production, sales, and customer service.
3. Aiming for the highest standards in the fields of “Food,” “Health,” and the “Environment,” we strictly fulfill all applicable requirements, including compliance, to deliver safe and reliable products and services.
4. We continuously improve the effectiveness of our quality management system, establishing and reviewing quality objectives to ensure the realization of this Quality Policy.

This Quality Policy is shared with all employees and everyone who partners with our company. Furthermore, we are committed to providing the general public with appropriate and accurate information regarding our products and services.

Procurement Activities

Tiger Corporation (hereinafter the company or we) promotes fair and transparent procurement activities to meet the expectations of society and provide customers with true value. The company works with its business partners to create value and achieve sustainable and mutual harmony and benefit, with the aim of spreading joyous harmony throughout the world as the company’s vision.

Purchasing policy

• We comply with the related laws and regulations, social norms, and corporate ethics in conducting procurement activities.
• We provide fair opportunities to all companies and conduct purchasing activities based on mutual understanding and a trust- based relationship.
• We emphasize responsible mineral procurement and environment friendliness and fulfill our social responsibilities.
• We pursue high quality and reasonable costs based on the principle of market competition.
• We make efforts to improve our technological capabilities and productivity in cooperation with our business partners to create new customer values.

Guideline for the selection of suppliers

• The suppliers should agree to and share our corporate vision.
• The suppliers should understand our purchasing policy and work with us to carry out the policy.
• The suppliers should maintain sound financial health and be able to do continuous business with us.
• The suppliers should provide appropriate and excellent quality, price, delivery times, and services at fair and reasonable prices.
• The suppliers should have a flexible and sustainable capacity to supply.

Requests for our business partners

• Compliance with laws, regulations, and social norms
  We ask our business partners to comply with the applicable national and regional laws and regulations, social norms, and corporate ethics.
• Consideration for human rights and occupational safety and health
  We ask our business partners to respect human rights by eliminating harassment in their business activities and such like and to commit to creating and maintaining a safe and clean working environment.
• Environmental consideration
  We ask our business partners to promote environmentally friendly business activities and cooperate in providing materials and components in accordance with our “pdfGreen Procurement Standards Manual.”
• Responsible mineral procurement
  We ask our business partners to implement responsible procurement of minerals in accordance with
  our “pdfAction Policy for Conflict Mineral Issues” to prevent the use of minerals associated with human rights abuses or environmental issues.
• Continuous sound business management and information disclosure
  We ask our business partners to maintain sound business management
  for doing continuous business with us and cooperate in disclosing information such as business activities, and financial and business conditions and participating in surveys related to the supply chain.
• Ensuring high quality and reasonable costs
  We ask our business partners to provide materials and components that meet our quality requirements at a fair price based on the principle of market competition,
  in order to maintain and improve product quality.
• Stable supply of materials and components
  We ask our business partners to ensure appropriate delivery times and stable provision of materials and components.
• Efforts for value creation
  We ask our business partners to develop and suggest original new technologies, and materials and components that will deliver value to customers.
• Information security
  We ask our business partners to properly control the information, documents and records that they obtain through business with us and prevent leaks of such information.

Purpose of Promoting Health and Productivity Management

Tiger Corporation considers employee health to be our top priority in achieving our corporate philosophy. We are committed to remaining a company where employees can continue to work in excellent physical and mental health. To this end, we established a health and productivity management promotion system in FY2019. We are actively creating an environment where employees can work energetically for years to come by implementing specific measures to maintain and improve their health.

Health and Productivity Management Promotion System

Health and Productivity Management Initiatives

Health and Productivity Management Strategy Map

Occupational Health and Safety / Risk Management

We have established a joint labor-management Health and Safety Committee to drive our occupational health and safety initiatives and activities.

• Monthly Health and Safety Committee meetings (including conferences and site inspections)
• Accident prevention through localized risk assessments and the implementation of chemical substance risk assessments
• Implementation of heatstroke prevention measures
• Implementation of infectious disease prevention measures (e.g., in-house influenza vaccinations)
• Disaster preparedness training (evacuation and fire extinguishing drills)
• Safe driving training courses
• Workplace improvements and health and safety guidance by occupational physicians
• Annual awards for accident-free departments, etc.

Examples of Health Measures

We are undertaking a wide variety of initiatives to promote health and productivity management.

General Employers Action Plan

Tiger Corporation (“we” or “the Company”) announces that the Company has formulated the General Employers Action Plan in accordance with the Act on Advancement of Measures to Support Raising Next-Generation Children and the Women’s Advancement Promotion Law.

We strive to create and establish a working environment that enables every employee to exercise his/her full potential in various life stages and where people from diverse backgrounds can play active roles.

Promoting Flexible Working Styles (Work-Life Balance)

Goals and actions

Promoting Women’s Empowerment and Career Advancement

Goals and actions

Promoting Male Employees’ Participation in Childcare

Goals and actions