配送ポリシー

日本語

配送ポリシー

日本国内へのお届け

日本国内

送料

  • 消費税率によって税込み金額は変動します。

1決済のご注文金額が5,000円（税込）以上の場合、全国どこでも送料は弊社負担にてお届けします。
1決済のご注文金額が5,000円（税込）未満の場合は、送料550円（税込） となります。

  • お届け先が複数の場合、1件あたりのお届け商品が、5,000円（税込）未満となるご注文には送料550円（税込）が必要になります。
  • 同一のお客様からの複数回のご注文で合計金額が5,000円（税込）以上となる場合も、1回のご注文の金額が5,000円（税込）未満のご注文にはそれぞれ送料が発生いたします。

お届け時間

お届け時間帯…佐川急便の指定時間にてお届けが可能です。
指定なし　8時～12時、12時～14時、14時～16時、16時～18時、18時～20時、18時～21時、19時～21時からお選びいただけます。

お届け方法

注文受付後、１週間以内の発送となります。
佐川急便にて発送いたします。配送業者のご指定はできませんのでご了承ください。

お届け日

通常出荷商品はご注文受付後、約1週間でお届けします。
なお、通常出荷商品と発送予定表示のある商品をご一緒に注文された場合は、発送予定表示のある商品と同梱にて発送いたします。

  • 商品の在庫状況、お届け先などにより1週間以上かかる場合がございます。
  • 天災や交通事情などの諸事情や、大型連休、年末年始やその他の都合によりお届けが遅れる場合があります。

お届け先

注文画面にて、お届け先をご指定ください。あらかじめ登録している場合は、ご登録の住所が表示されます。
複数住所を登録している場合、その中から指定ができます。
変更される場合は、登録済の住所を編集するか、「新しい住所を追加する」よりご登録ください。

  • 発送済みの場合は、お届け先を変更出来ませんので、ご了承ください。その場合、発送済のお荷物番号をお知らせしますので、お客様ご自身にて配送会社にお問い合わせください。
  • 住所不備または長期不在などでお受け取りいただけない場合、弊社への返品を確認後、ご注文キャンセルとさせていただきます。ご入用の場合は、再度ご注文のお手続きをお願いします。

最終更新日：2025.04.24

English

Shipping Policy

Shipping within Japan

Destinations within Japan

Shipping Charges

  • The amount including tax may vary depending on the consumption tax rate.

If your order amount is 5,000 yen or more (including tax) per payment, you can enjoy free shipping no matter where the destination is.
If your order amount is less than 5,000 yen (including tax) per payment, you will be charged 550 yen (including tax) for shipping.

  • If there is more than one destination and the value of product(s) delivered to each destination is less than 5,000 yen (including tax), you will be charged 550 yen (including tax) for shipping to each destination.
  • If the total amount of your orders is 5,000 yen or more (including tax) but the amount of each order is less than 5,000 yen (including tax), you will be charged for shipping of each order.

Delivery Time

Delivery time period: We offer delivery by SAGAWA EXPRESS at a specified time.
Not specified You can choose your preferred time from 8:00-12:00, 12:00-14:00, 14:00-16:00, 16:00-18:00, 18:00-20:00, 18:00-21:00, and 19:00-21:00.

  • For shipping by Nekopos, you cannot specify a delivery time because the ordered product(s) will be delivered to your mailbox.

COD Commission

We accept payment by COD only for shipping within Japan.
COD commission: The commission varies depending on the COD amount excluding consumption tax as follows.
For up to 10,000 yen, 330 yen (300 yen excluding tax)
For up to 30,000 yen, 440 yen (400 yen excluding tax)
For up to 100,000 yen, 660 yen (600 yen excluding tax)
For up to 300,000 yen, 1,100 yen (1,000 yen excluding tax)

  • Even if you refuse to receive the product you purchased and cancel the order, you will still be charged the COD payment commission.
  • The payment commission does not include the freight, transfer fee, or revenue stamp fee.
  • If the COD amount per payment is 50,000 yen or more (excluding tax), you will be charged 220 yen (200 yen excluding tax) equivalent to the revenue stamp fee as the commission.
  • The maximum acceptable COD amount per payment is 300,000 yen (excluding tax).

[Remarks]

  • Cash on delivery (COD) is a method in which payment is given when the products are received.
  • Be sure to check the total amount of payment, inventory status and delivery status on the order confirmation email that will be sent by us.
  • The total amount of payment: Total value of product(s) + Consumption tax + COD commission (including tax)
  • The payment should be given to the delivery person in cash when the product(s) is received.
  • Payment by COD is not available in some regions. (In this case, we will notify you.)

Delivery Method

We will ship the ordered product(s) within one week from the receipt of your order.
The delivery will be made by SAGAWA EXPRESS. Please note that you cannot specify a delivery company.

Delivery Date

The ordered products are usually delivered about one week after the receipt of the order.
If you order a product together with a products with shipping schedule display, the product will be packed and shipped together with the products with shipping schedule display.

  • It may take more than one week depending on the inventory status of the product or the delivery destination.
  • The delivery may be delayed due to circumstances beyond our control such as natural disasters and traffic situations and various reasons including a long holiday season, the New Year holidays, and others.

Delivery Destination

Specify a delivery destination on the order screen. If you have already registered any destination, the registered address is displayed.
If you have already registered more than one address, you may specify any of them.
If you want to change the address, edit the registered address or select [Add a new address] to register a new address.

  • Note that, when the ordered product(s) has already been shipped, you cannot change the delivery destination. In this case, we will notify you of the tracking number of the shipped package as requested, so that you can contact the delivery company by yourself.
  • If the ordered product(s) is not received because of an insufficient address or absence of the recipient for a long time, we will cancel the order after confirming the product(s) has been returned to us. If necessary, place an order again for the product(s).

Last updated on: Apr. 24, 2025