SUPPORT
WARRANTY
To obtain repair service during the warranty period, consult your TIGER dealer. Attach a note to the product describing any problems or malfunctions in detail. Be sure to send the product complete with all parts and accessories.
This product is not intended for sale in Minnesota and this warranty does not apply to Minnesota residents. If you are a Minnesota resident, please see the warranty disclaimer below.
WHAT IS COVERED
This limited warranty covers defective material and workmanship in your new Tiger product. Return shipping (outbound) cost of the Product from our authorized service facility.
WHAT IS NOT COVERED
This limited warranty is not valid if the defects are due to damage, misuse, tampering, and neglect or lack of care, improper storage or damage caused as a result of alterations or repair carried out by unauthorized persons. In addition, damages caused by natural disasters, including, but not limited to, flood, earthquake and thunderstorm, are not covered by this limited warranty. Also, consequential and incidental damage are not recoverable under this warranty. Accessories and Consumer replaceable ‘parts: we do not cover accessories and parts that are meant to be replaced by the consumer, such as inner pan, gaskets, spatula, measuring cup, inner lid, detachable power cord, and other non-electric parts. If you find any missing parts after your purchase, please contact the retailer where you purchased the product to obtain such parts. This warranty does not apply for refurbished/used units or purchased from a private party.
CONDITION AND TERM
This Limited Warranty applies only to Tiger-branded 120V appliances and “Product” was purchased from an authorized distributor or authorized reseller and retained within the US or Canada. The period of coverage is one year from the date of purchase receipt. The duration of any implied warranty, such as the implied warranty of merchantability and the implied warranty of fitness for a particular purpose, is also limited to a period of one year from the date of purchase.
HOW TO GET SERVICE
To obtain service under this limited warranty, you must submit original sales receipt. A bill of sale, receipt, or other proof of date of purchase must be presented with the product to receive the in-warranty service.
TEL 310-787-1985
FAX: 310-787-1986
LIMITED WARRANTY
Manufacturer reserves the right to refuse free-of-charge warranty service if the requested documentation can not be presented. You will be responsible for inbound shipping cost and proper packaging and delivery or shipment, and insured, of the Product to our authorized service facility for repair or replacement.
PLACE OF SERVICE
Be sure to contact our service representative before send the product to service facility. For US: Toll free 1-866-55-TIGER Mon-Fri 9am-5pm Pacific Time
HOW THE COVERAGE WORKS
If during the one year warranty period, the product you purchased is found to be defective in material or workmanship; we will repair the product without charge for labor or parts. As its option, we may replace the product with a new used or equivalent product.
HOW STATE LAW APPLIES
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.
NOTICE TO MINNESOTA RESIDENTS; DISCLAIMER OF WARRANTY
Effective January 1, 2025, Minnesota law (named “Amara’s Law”) prohibits the sale of any cookware containing intentionally added perfluoroalkyl and polyfluoroalkyl substances (“PFAS”). This product is “cookware” under Amara’s Law and includes intentionally added PFAS for its nonstick properties. For more information about Amara’s Law, please see the website of the Minnesota Pollution Control Agency (www.pca.state.mn.us/pfas-in- minnesota) or Minnesota Statutes, Section 116.943. IF YOU ARE A MINNESOTA RESIDENT, YOU MAY NOT PURCHASE THIS PRODUCT. TIGER WILL CONSIDER YOUR PRODUCT TO HAVE BEEN SOLD TO YOU ON AN “AS-IS” AND “WITH ALL FAULTS” BASIS. THIS MEANS TIGER DISCLAIMS ALL WARRANTIES RELATING TO THE PRODUCT, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, FOR MINNESOTA BUYERS OF THIS PRODUCT. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PRODUCT IS WITH YOU TO THE MAXIMUM EXTENT ALLOWED UNDER MINNESOTA AND U.S. FEDERAL LAWS. THIS DISCLAIMER SUPERSEDES ANY CONFLICTING STATEMENTS IN ANY PRODUCT WARRANTY DOCUMENTATION.